2021 Escalade Premium Luxury Platinum

I placed a deposit with my Dealer mid April, for a ESV platinum, with super cruise, night vision and retractable side steps. I was informed, that there order was not accepted, because the assembly plant is out of “retractable sidesteps” for an other month due to delivery problems with the supplier. In view of the computer chip problem and 5 to 6 months delivery estimates, I wonder if there will be any cars available in 2021 with those options. Is there any good news ????

Jeff from Pittsburgh. I ordered mine in late February and it is still not produced by Cadillac; premium luxury + drivers assist tech package + performance package. I still have hope, but my dealer just told me that if it does not happen this month (July), it most likely won’t happen as a 2021. Also, I am very frustrated with the Cadillac advisors as I keep getting mis-information, changing status reports and broken promises. I do not blame them as I know they are only caught in the middle and for sure I know they are getting hammered with frustrated customers. I just wish I could get the truth on what is happening. I hope others are having better success than I am.

Hi Amanda; Jeff again. I also know about the computer chip concern; which has created a lot of delivery issues for Cadillac and others. Like you, I am not going to take accept something less as this will also be my dream car. Actually will be my 3rd Escalade as I am currently driving a 2016. Anyway, I must admit that getting mine built is now most likely a long shot. As I conveyed to Cadillac advisors many many times, I think it is non-professional for Cadillac to do this to anyone. For sure, they know if they are going to build my order; yes or no? Amanda, hang in there and let’s hope for some good news soon!

Hi All, I have to agree with many of the comments regarding the AKG 36 speaker sound system. It really makes this feel like a more like a mobile sound lab than a truck! It begs to be played loud! I am, however experiencing glitches with the Adaptive Volume that are really messing up the sound. Not sure if others have noticed this issue. I have a Satin Steel Platinum Model with Jet Black interior and get comments all the time on how great it looks. I got it with most of the toys and will tell you that if you intend to travel interstates, Super Cruise is a must! Night vision also helps you see much farther down the road at night than you can with just the headlights. Very useful out in the “boonies” where we are. Unlike one of the reviewers, the seats work well for me, but I am only 5’8″ as opposed to his 6’2. They are comfortable, adjustable and the massage is great. I also agree that more HP would be nice…not a deal breaker, but nice. Something around 500 with 500ftlb of torque would be about right for a flagship vehicle of this size. Kind of disappointed that this was not on the list of improvements for the 2021 versus previous models. Ride and overall interior comfort is MUCH improved over the past model. I had a 2018 and the 2021 is a quantum leap beyond in most areas! The Escalade is one of the hottest selling vehicles in the US and the chip issues, COVID shutdowns and general supply chain disruptions have really hurt all industries and this hot selling vehicle is no exception. It is worth the wait and hopefully, issues will be corrected with time and supply will improve. For the person who posted that they had a note from Cadillac saying their OLED display was building, my vehicle was completed within a week of my getting that notification. Depending on where you live and how it ships, you might expect to wait about a month before it gets to the dealer…assuming no other issues. Mine was held at the plant for a month after completing build, due to weather in Texas and some part quality issues.

Hi Amanda; Jeff again from Pittsburgh. I wish I was in your shoes as you now have the potential to take delivery of that dream car. For me, my first Escalade had the retractable steps and eventually I had to replace their motors due to failure; expensive! So, my 2nd Escalade (current one) had the fixed steps and to be honest I like them just as much as they still look really good. If it was me, this seems like a small compromise to get that dream car; I would say yes for sure. For me, my frustrations with Cadillac continue as I am now approaching week 22 since my order was placed and still no idea what is going to happen. Amanda; enjoy the ride in that dream car!

Jeff again from Pittsburgh. Well, according to Cadillac my only chance for a 2021 is to reduce my build and accept lower features. Although I will not do this, I must admit that it is a shame that Cadillac received my order 22 weeks ago and only this week is officially saying; we will not accept it. I am frustrated, my dealer is frustrated and it seems like this situation with the computer chips is a disaster for the auto industry. According to my dealer, there are 2 more Escalades builds coming up and perhaps there remains a chance for me. Otherwise, I will wait for a 2022. I wish everyone better luck and success than I experienced. But, I will still hold on and one day I will be able to say; I love that damn SUV!

Jeff exciting your got an update! Did they give an ETA of arrival? Do you think it will arrive in 2021?

I am at 19 weeks…the waiting game is hard.

Jeff- Are they creating a new order for 2022 for you? Or do you keep as is and keep your place? Mine offered me to wait for 2022, but said it could arrive anytime in 2022.

I saw on Cadillac.com they have 2022 XT, and 2023 Lyriq (which I noticed those kept changing years).

I know one day we will get our dream cars!