2021 Escalade Premium Luxury Platinum

Hi AmandaS, if the order was accepted, you might want to follow up and see if they can give you an estimated build date. They were able to give me one at the time and it was about 3 weeks after they accepted the order. It was for a build “week” and they did, in fact, start build during that week. Once build starts, it should only take a day or two to get through the actual build. Time to clear all the checks and leave the plant is another issue. Mine waited for a month before it was shipped due to “other issues” that needed to be corrected before shipping. Once it hit the rail, it got to me in South Carolina in just under 3 weeks. I would not pay 20k over sticker either! These are among the hottest selling vehicles in the US right now.

Hi AmandaS, I have the 36 speaker system and I can tell you that when it is working correctly, it is AMAZING! If you enjoy listening to music at moderate to higher volumes, you will hear all the nuances that you probably never heard before. Especially rock music from the 60’s and 70’s. Recording engineers did a lot of “playing” with the technology and you’ll hear effects that you never heard before. Pink Floyd’s “Money” is incredible. Sound stage and clarity are unbelievable! At lower volumes, you’ll lose some of this, but still get more than you would with a “mere mortal” sound system. So why my caveat “when it is working correctly”? Mine has a glitch that is most evident with the Adaptive Volume turned “on”. Music sound is grossly “misshaped” with over bassing and muted voice and treble. My understanding is that it could be related to the amplifier and a microphone. A speaker in the console could also be involved. I have a service appointment and hope that it is just simply the amplifier which is a relatively easy change. If it is the microphone or the console speaker, it could get involved. Your system should not have the issue since you’ll have the new part number amplifier. If you are NOT an “audiophile” and just like to listen to background music, then I wouldn’t spend the extra for the 36 speakers. If you love listening to all the music can offer, the 36 speaker system is well worth it!

Thank you PeteinSC and sdonell. Crossing my fingers they let me make a change to my order, as it has not even been started on.

Hello Shari; I am Jeff from Pittsburgh, PA. I ordered mine in early March and yesterday was week 16 with my event code still showing 1100. Today I was messaging with an advisor and learned that my code has now moved to 2000 and that tomorrow it should move to 3000. For me, I pushed the advisor for some additional details, saying all I want to know is will the Escalade get built; yes or no. She put me on hold for about 10 minutes and then came back with the update. This whole process is frustrating, but we cannot change what is happening. I still do not have full confidence that mine will be accepted for the actual production; time will tell. Good luck!

Hello Shari; I truly know the frustration and to be honest, I am not sure that I am in any better position. Like I said, I am now at week 16 and over the last couple of weeks I have obtained conflicting comments from Cadillac advisors. Yes, the latest update was positive, but I have been there before and later learned that my code returned back to 1100. My dealer is also frustrated as he does have an allocation for 2 sold Escalades, but is still not sure if it will happen. I just returned from a business trip to Raleigh, NC and was able to stop by Hendrick Cadillac. They are also having a very difficult time getting accurate updates from Cadillac and advised that as long as we are in the system, hang in there as it eventually should happen. Hang in there Shari and good luck. I hope one day we can both offer better, more positive updates.

Hello; Jeff from Pittsburgh again. Not sure if I am alone on this one, but I have just crossed week 19 since I ordered my premium luxury and Cadillac has yet to commit to a build date. Over the last weeks I have obtained conflicting feedback from the Cadillac advisors in regard to my status; 1100, 2000, 3000 and then back to 1100. My dealer is also very frustrated and seems to be caught in the middle of mis-information also. Would anyone know if it is possible to determine if Cadillac will actual build the Escalade or will I eventually just be told that my order has been removed from consideration. I am at the point in time of deciding; hang on or walk away. Thanks for any feedback that can be offered.

Hello Amanda; Jeff again from Pittsburgh. As I understand them, 1100 just means that your dealer has placed the order to Cadillac. 2000 means that Cadillac has officially accepted the order. 3000 means that Cadillac has sent the order to the factory and they have officially accepted it as a build. I hope you have better success then I am having; good luck!