- This topic has 215 replies, 21 voices, and was last updated 2 years, 8 months ago by Tbone78.
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January 27, 2022 at 9:56 pm #86672QueenOfAllBlckVehiclesParticipant
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January 27, 2022 at 10:05 pm #86673Tedluby@optonline.netParticipantThat’s great news. My second choice car that was ordered by the other dealer supposedly was arriving today in Mahwah New Jersey by truck from Buffalo so hopefully we’ll have an answer tomorrow
January 31, 2022 at 11:47 am #86759roberth216ParticipantCar being shipped 2/6 (allegedly). No heated steering wheel according to my dealer. Not shocking…but it will be retrofitted this year. I know we get a $25 credit and a free subscription to some service (Onstar)? Anything I’m missing here men? Or does that cover it.
February 1, 2022 at 5:17 pm #86830Tedluby@optonline.netParticipantWell I picked up the 2021 CT5 today. It was not the 2022 that I had ordered since that car has been produced but still has not even shipped and is it event code 4000. This one was ordered by another dealer and it’s pretty much identical to what I wanted so I grabbed it, it arrived yesterday and I picked it up today and she’s sitting in my garage. I hope everyone else on this forum gets their cars soon.
February 2, 2022 at 8:30 am #86873roberth216ParticipantTed – Did you hear of any incentives this month with Cadillac? Or did they talk about anything happening this month?
February 2, 2022 at 9:07 am #86874Tedluby@optonline.netParticipantAs far as I know it’s just the $500 off that they are giving no big incentives but I did see an Escalade at the dealership with a markup of almost $25,000.. I have no idea if they’re serious or if they could get that kind of extra cash but made me chuckle
February 2, 2022 at 9:32 am #86875ecaravanosParticipantTed, Congrats and great news on your new car.
February 2, 2022 at 11:53 am #86878Tedluby@optonline.netParticipantthanks. Hope everyone gets theirs soon also.
February 2, 2022 at 12:41 pm #86879QueenOfAllBlckVehiclesParticipantThatβs awesome glad you got one!
Irritated with the chat today exactly 3 weeks ago they said my car shipped.
Just contacted my dealership they said the car still has not shipped it is still stuck at the plant but is produced. π«π©February 2, 2022 at 12:42 pm #86880Tedluby@optonline.netParticipantI just checked the sticker inside the driver’s door and this 2021 car was produced in December which contradicts everything we have red saying that starting in October they were going to be producing 2022 models
February 2, 2022 at 12:48 pm #86881QueenOfAllBlckVehiclesParticipantRidiculous
February 2, 2022 at 1:25 pm #86882roberth216ParticipantYeah that is garbage. My dealer sent me a sticker that mine is a ’22, however until I get eyes on it I’ll have no idea. I feel like Caddy is lacking in their customer service aspect and overall knowledge. My guy at the dealership is fantastic, but I feel like he’s the exception.
February 2, 2022 at 6:28 pm #86907Tedluby@optonline.netParticipantJust don’t understand why Cadillac can’t get their act together. It seems people that order Corvettes have a better way of checking on their vehicles so it should be the same all across the platform for all General Motors products. We as customers should be able to log on to a website and track our vehicle from start to finish just like many of the foreign manufacturers do. Between the chip shortages and production screw-ups I miss information and outrageous dealer markups it makes how many people wonder if it’s all worth it. After driving the ct5 for just one day I can honestly say I’m very happy with the car but don’t know how much longer I could have held out waiting for the one that I ordered
February 6, 2022 at 8:36 am #87041ecaravanosParticipantDealer advise we are at 4300 code – intermediate delivery. No heated steering. Will be here soon.
February 6, 2022 at 9:36 am #87042Tedluby@optonline.netParticipantThats where I was at weeks ago. Even though I found another car at a different dealer and took it I still keep tabs on the original one that I ordered back in September. This is the update I got from Cadillac yesterday through the Facebook chat on my original order. Thanks for reaching out. After looking into your order status further, we don’t see any changes for your CT5. We know how excited you must be and can certainly understand your frustration. Cadillac is confident that the right people are taking the necessary steps to ensure you receive only the highest quality vehicle. Thank you for your patience and for contacting us. As more information develops the dealership is in the best position to assist you. I wish you all the best and hope you get to soon.
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