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November 24, 2021 at 10:48 am in reply to: Cadillac CT5 Rumors, Questions & General Discussions #83897
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ParticipantCall Cadillac this morning and got an update that my vehicle is scheduled for production the week of December 13. Car was ordered on September 23. Hoping for a Christmas miracle maybe by the end of the year?
November 23, 2021 at 4:56 pm in reply to: Cadillac CT5 Rumors, Questions & General Discussions #83871ParticipantThat makes a lot of sense. And since it is an option which is included in the climate package I doubt many people would even care about that feature out west also but would really appreciate the ventilated seats.
November 23, 2021 at 3:12 pm in reply to: Cadillac CT5 Rumors, Questions & General Discussions #83860ParticipantI ordered mine on September 23 and I am now at event code 3000 which I thought meant production has excepted it and parts of been allocated so not sure what to expect at this point.
November 22, 2021 at 3:03 pm in reply to: Cadillac CT5 Rumors, Questions & General Discussions #83826ParticipantThat sucks but I guess now they can blame the holidays for the extra delay?
November 16, 2021 at 11:04 am in reply to: Cadillac CT5 Rumors, Questions & General Discussions #83618Participantthat’s pretty quick. Lets hope we both see them before Santa comes 🙂
November 15, 2021 at 8:44 pm in reply to: Cadillac CT5 Rumors, Questions & General Discussions #83607ParticipantJust got an update on my order from September 23rd and it is now its status event code 3000 and I’m wondering how long it will take to get to the next step
November 12, 2021 at 9:13 pm in reply to: Cadillac CT5 Rumors, Questions & General Discussions #83579ParticipantWhen I inquired with my salesman how about Waters he was saying something about allocations that there are certain restrictions on certain models. Maybe the V has less allocations than the standard CT5? It’s really hard to get straight answers out of anybody.
November 12, 2021 at 6:17 pm in reply to: Cadillac CT5 Rumors, Questions & General Discussions #83577ParticipantI hear you. Their system of keeping customers in the loop is really archaic. My 2012 BMW it’s so easy to track in a year Ford has a great system now also. I have had some good phone calls with GM at this number so maybe you can give this a try. +1 866-790-5600. They were able to open a case for me and said they would email me weekly
November 12, 2021 at 12:55 pm in reply to: Cadillac CT5 Rumors, Questions & General Discussions #83573ParticipantWhen I do the chat with them and give them my order number at first I was at status 1100 graded to status 2000 which means order accepted by GM. If you call them they can explain to you what all the different steps are and what they mean
November 11, 2021 at 10:14 pm in reply to: Cadillac CT5 Rumors, Questions & General Discussions #83571ParticipantTheir terminology and coding is very confusing and I’m really frustrated as to why we as customers can’t check on our own orders. I ordered a new BMW in 2012 and I was able to check on the website the progress of the build of the car and also the transport ship. I find I get better information from Cadillacs chat on their website than my actual dealer all I do is check once a week. Hopefully things will start moving now that production is up in full swing
November 11, 2021 at 9:45 pm in reply to: Cadillac CT5 Rumors, Questions & General Discussions #83569ParticipantI ordered a 2022 ct5 premium luxury on September 23rd and was just updated last week that has reached order acceptance code 2000 so I’m not sure how much longer it will take to get in the next step but the order book has been opened since mid-september for the 2022 model if that helps anyone
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