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  • in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85627
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    Participant

    10 to 12 weeks they must be on some kind of drugs or something.. never heard of something so crazy but I’m finding that these chat sessions I engage with Cadillac are getting to be useless. My dealer says the production lines are back up tomorrow and also the regional manager is back at work so I should have some more accurate updated information on my order and also others that I can pass along

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85535
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    Participant

    Same to you. We’re getting closer by the day. 🙂

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85531
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    Participant

    We are all stuck in the same situation and won’t know anything until January 4 when everybody gets back to work in the line to get back up and running unfortunately. My dealer implied that I might see the car by January 20 but I am doubtful on anything at this point until the car is produced.

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85370
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    Participant

    Yep. I ordered a new BMW back in 2012 and was able to track it myself on their website every step of the way including shipping and the cargo ship that was on. It’s amazing how far behind General Motors is. But at least we’re in line for production which I think means all the parts have been allocated so it should not be too much longer.

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85366
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    Participant

    Ordered mine September 23rd and I think I’m in the same situation and with the factory and being closed for the holiday I don’t think anything will happen until the week of January 3rd. I don’t mind the wait of a little longer but the lack of communication and the uncertainty are the big problem

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85343
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    Participant

    It is a real shitshow how they treat their customers. This day and age of computers we should be able to logon to the website and check the progress of our order just like we do with Walmart or Amazon or any other retailer. It’s insane how their systems are so behind and out of date and I guess it explains why the Japanese manufacturers are kicking our butts. Good luck to you as I am also waiting to hear back from my dealership with any updates but with the production lines being down this week to the holiday I’m not too excited.

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85269
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    Participant

    Just got a call from my dealership general manager who said he just spoke with the regional manager and should have some information in a day or so as to why all the confusion and what’s going on so I will pass on any further knowledge that I can find

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85265
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    Participant

    Just visited my dealer this morning and my target production week is still sitting at 12/13/21. Makes no sense and I have been bounced back to event code 3100 and now back to 3400 and now have the first eight digits of my Vin so it looks like the car is being produced but not sure anymore after that. Factory rep coming later today to hopefully shed some light on the situation but I’ve never seen so much confusion before on an order. How can someone not know if the car has been built or not and if it’s being held up what is the reason?

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85234
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    Participant

    Even though we’re being bounced around a lot I think we’re still in pretty good shape and it shouldn’t be too much longer. Hope we can do is hope and pray for a Christmas miracle. 😊🙏🤶

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85227
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    Participant

    It’s our hard-earned money and we want what we want. It’s their responsibility to keep us in the loop. It’s the same way with my dealership it’s very hard to get information and communication effectively. I just keep looking at a picture of the car I ordered and telling myself it’ll be worth it when it finally arrives. I already mine on September 23rd so I know we’re getting close. It’s just real frustrating but we just got to keep checking and checking.

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85222
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    Participant

    I agree. And these people are completely clueless and when I asked to speak to someone else or elevate my claim they tell me thats all the info that’s available. When I ordered a BMW back in 2012 I was able to track it every step of the way and even track its journey on the ship to the states. It’s just insane so all we can do is just keep checking in daily. It also looks like the plants will be closed the Christmas week so if things don’t get done by the 24th we’re screwing until after the New Year. 😞

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85219
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    Participant

    I feel your frustration because I am going through the same. The girl was telling me the same thing today and I finally asked her to put down the script and look at a calendar to realize that today is the 20th and we are well past December 13th. What makes it worse is I found a car at another dealer which is close to the one that I ordered but I would still rather hold out for the one that I ordered exactly. They don’t seem to care if they get your business or not. It’s amazing how we can track something we order from Walmart easier than a vehicle that costs at least $50,000

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85217
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    Participant

    I get the same way either through Cadillac chat on their website or Facebook chat. Calling them directly seems to provide more inaccurate information unfortunately

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85215
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    Participant

    That’s where I was at last week now I’m back to 3300 as of today but that could change. We’ll have to keep checking daily. I don’t trust any of them until it is built

    in reply to: Cadillac CT5 Rumors, Questions & General Discussions #85213
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    Participant

    Just found out that my vehicle was not built last week as anticipated and now it’s back to status 3300. One person said production week of January 10th but have not been able to confirm and no one knows why

Viewing 15 posts - 46 through 60 (of 86 total)

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