2021 Escalade Premium Luxury Platinum

PeteinSC, Thanks for the info… Mine was built Jan 25 and I’m getting no information from my dealer on delivery estimates. I did go to the Cadillac customer site and you can give them your order # and they will give you it’s current status… The status was completed and waiting for transport but that is all they will give. I just need to be patient.

PeteinSC, I have never seen mine listed on the dealers website…. I put a deposit on it before it was built and listed on the dealers website. Hopefully they come in soon.

I have used the Build and Price and mine has never shown up in the list??? I do have the Order # and have checked the status that way through Cadillac and it shows up as built and waiting for transport but been in that state for weeks…

My status changed this morning to “In Transit”. Hopefully that is a good sign. From reading the various news items on the 2021 Escalade, they have had two “recall” issues…1 a software issue with the seat belt light and 2 an issue with a seat belt bolt. I suspect they held off shipping until they could check and correct all the ones they had “in process”. I’m guessing that this is going on right now and Escalades built late January and early February should be starting to ship. That’s just my “connecting the dots” guess.

wabbates…Great news! Based on all the bits and pieces I was able to put together on mine, I “guessed” that delivery might happen next week. If, in fact, they really are both “on the train”, as of at least 3/2, then my guess should be good. Assuming nothing out of the ordinary……….of course this is 2020/2021!!! Good luck! If you’re half as “excited” as I am, we should have at least 2 really happy people in SC next week!

Hi Wabbates, hopefully this will be a good week for you and you’ll get your new Escalade. I received “bad” news on mine. It is still in Texas, hopefully ready to go by end of the week. Moral of the story, don’t believe the “in transit” info on the Cadillac website. As you learned, the info from the dealer search is more accurate!

wabbates, you are correct! Cadillac should really look at how to improve the “in transit” status on their website. It cannot be good for customer satisfaction since the status can sit at “in transit” for weeks or, as you found, change quickly. I have seen the dealer tracking tool after you pointed me in that direction. It is quite good and has a good deal of information. I know mine is still in Texas…it has been 4 weeks since it completed build. I know that from the note I got from Cadillac telling me my order started build and from the dealer letting me know that the system showed it as “built”. I just hope it gets put on the rail in the next couple of days. Good luck with yours…based on what you said earlier, I suspect you’ll see it next week…or sooner! What color did you get? I have a 2018 in Satin Steel and like it so much the 2021 is also Satin Steel.