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SpockSail
ParticipantWhile waiting for my original May 2022 order, I found the owner’s manual online. It was helpful to read the relevant parts over several times so when we got a car (one of a dealer’s lot) the “where is that control” issue was much less.
An electronic manual made sense when the Lyriq was just released so small items could be updated easily. However, I have not seen any changes, so now I have come to believe that Cadillac is just being cheap.
If I were to buy an GM car again, I would make the dealer throw in a paper manual to close the deal.
ParticipantI tried to do what you suggested, but buried in some Cadillac documents I read that the $1500 is good ONLY when applied to wiring and by only a Qmerit approval contractor. If your wiring is super simple you might see if the contractor will include the EVCE in the price. They can only say no.
As to how to have it ready when the car arrives, my original dealer said they only put through the request to GM as you sign the purchase paperwork. I pressured the dealer to put it in when he had the VIN (after 20 months from the original order date) and that started the process. Depending on how busy the local contractor is that can be 10 weeks or more to actually get the ESCE installed. The online paperwork states you must have the charger there when the installer arrives – as in they only make one trip.
After getting a site visit, accepting the bid and getting an installation date, I said I would accept an earlier date if they had a cancellation. I was lucky and picked up a date 4 weeks early when they had a job that ended up taking two days less than anticipated.
Note that the fine print of the Qmerit bid acceptance says if you have the work done and do not purchase a Lyriq such that the $1500 credit has been used, then you owe Qmerit that money.
Now I have a Tesla Universal Wall Connector all ready to go. All I need now is a car to plug it into 😉
ParticipantI had my 60A circuit installed on January 19 after first being told it would be at least a 10 week wait. I said I would take a cancellation and got it after about a month.
The local Qmerit contractor quoted $2300 after two non-Qmerit licensed electricians quoted $1700. It went with the Qmerit bid since I was less out of pock than if I had paid for the non-Qmerit myself. They know you are getting the GM money and price accordingly. (We have very few public charges in my area so the free EVGo is worthless to me).
Now for the bad part. I watched the installer tighten the lugs down on the breaker and the EVCE and he used a screwdriver tightening it as hard as he could. Yesterday, I saw on the YouTube channel “State of Charge” that had a top level Qmerit “expert” on that that over tightening is just as bad as under tightening, so the so called highly trained installer did it wrong and may have created a fire risk by crushing the wires that could be a high resistance connection that could overheat and cause a fire.
Now I’m mightily pissed. When offices are open after Presidents’ Day I’m contacting both the installer and Qmerit to demand that they get another tech out to my home and do the job correctly.
Just because Qmerit says their contractors have “trained EV installers” does not make it so.
ParticipantWhere did you find the directions to sync your Google account (Gmail.com?) to the infotainment?
ParticipantLet us know how it works out.
My info was from my salesman said. I hope it is correct since that is what I’m planning to do.
ParticipantThere have been multiple similar situations reported with Qmerit. They use independent installers that know that you are getting $1,500 from GM so that becomes there base and they add the actual cost from there.
When challenged on the price the installer will say that they have to pay off their training and certification by Qmerit as well as Qmerit’s referral fee.
Since the rebate can be used for the wall equipment it may be better to use that $ for a high end unit and pay for the wiring with your own money.
Just be sure the installer knows how to wire for electric car chargers, uses quality materials, is licensed/insured/bonded and pulls a permit so that his work is inspected.
You don’t want to risk a fire that burns your house down due to a cheap/faulty installation. And your fire insurance company may not cover a claim that was not permitted.
ParticipantI’m glad you brought this up. I thought I was the only one who was confused about this.
The manual says something about requiring a “subscription” to have it function, but does not say what type of subscription. Is just having a Google account sufficient, or must it be OnStar????
ParticipantUPDATE: I finally had a chance to talk to the F&I guy and the Sales Manager at my dealership.
The F&I guy was unaware of the lease IRA tax credit return to the customer, but did research it and DID find a bulletin from GM Financial stating they are doing the rebate.
I will cut him some slack as he recently moved from being a salesman into F&I, but it does indicate that the dealership has some serious training issues to address.
In any case, it does mean that I will not have to leave $7,500 on the table because of my need to lease rather than purchase.
I was a good thing that I went in to the dealership because when the Sales Manager at my request checked the list for Cadillac’s private offer of $5,000 to those who ordered the Lyriq between May and November of 2022 and converted their offer to a 2024 model, my name was on HER dealership list but not on GM’s list. She is checking with the area rep to straighten that out.
I suggest that anyone in the same position confirm with the dealer that you are on both lists. Much better to have time to straighten things out ahead of time than at the time of purchase.
ParticipantLucky guy! When did you get on the pre-order list?
RE: Manuals
They are still online. Link to ManualIf that does not show, Google “Manual Cadillac Lyriq” and follow that link and select the correct drop down data
July 27, 2023 at 10:52 am in reply to: 2024 configured, submitted through workbench, Not yet accepted by GM #98723ParticipantThat is yet another oddity for this rollout.
When manufacturers release a new line, they usually build the top trims (highest profit) first and then move to less expensive cars later. They may limit the colors initially, but GM has been using the three stage tricoat white for years.
I had that paint on an Envoy in 2010 and I believe they used it on other vehicles before that. They must buy it by the tank car load.
I guess I just don’t have the modern day GM mindset.
ParticipantAny feedback on which actions are available through voice command? I would like to be able to switch the Driver Control Mode from Tour to Sport and back without taking my hands off the steering wheel and open my garage door by voice. The owners manual is not much help in this area.
April 12, 2023 at 10:55 am in reply to: 2024 configured, submitted through workbench, Not yet accepted by GM #96571ParticipantThanks. I saw that and posted there yesterday asking where the list owner had gotten the information that the dual motor 2024 models would not ship until Nov and Dec of 2023.
All I can hope for is with all of those who have ordered and canceled because of the lack of accurate information from Cadillac, my place on the list with a May 25, 2022 order converted to a 2024 model is moving higher up the delivery list.
My dealer said he had 50 preorders in Oct 22 and and has had a grand total of 4 of the Debut Editions delivered since then.
April 10, 2023 at 6:35 pm in reply to: 2024 configured, submitted through workbench, Not yet accepted by GM #96564ParticipantHaving GM accept the order is just another step. All accepted means is they have your individual preferences- not that the car will be built anytime soon. My order was accepted two months ago and no news. It lets Cadillac estimate which parts to order, like wheels.
Now your wait begins for your dealer to get a notice that he has an allocation. Mine had only four total allocations for all of the Debut Editions.
Then he will work off his waiting list (and presumably matching what is available with what those on his list want).
My dealer said when a car is available he will do a final confirmation with me regarding the color, trim and equipment and then order the car. After awhile GM will actually assign a VIN and then build the car.
Once it is built and passes the QC checks, GM will get together vehicles going to similar locations and ship it.
In 2017 (prepandemic) when I ordered a Lincoln MKX Black Label, it took three months for delivery. Now, who knows????
ParticipantThanks. I didn’t know the manual was online. Most of those 400+ pages are safety warnings like the “Remove windshield sunshade before driving “. 😂
I looked it up and the Lyriq has a standard hood release in the driver’s footwell and the fob has an emergency door key in it so even if the 12V battery dies, you can still access it to “jump start” or charge it.
That poor guy with the Rivian had to have his truck towed.
ParticipantRaymond: Could you tell if with the rear bench seat if when it is folded down it makes a flat or almost flat deck? Those inclined folded rear seats, like on my Lincoln, make the alleged cargo carrying ability much less useful.
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