Qmerit 60-amp service install

This topic has 8 replies, 6 voices, and was last updated 2 months, 3 weeks ago by Reddy.

Viewing 9 posts - 1 through 9 (of 9 total)

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February 2, 2023 at 9:45 am #94662

[email protected]
Participant

You would have thought that GM (Cadillac Division) could have found a better way to service their customers, I just got a call yesterday to be told that I would not be getting the 60-amp service install from Qmerit in my garage for 10-weeks! Has anyone else run into this? My Lyriq was delivered about a week ago.

February 6, 2023 at 10:05 pm #94738

jcurtis
Participant

At least you have your vehicle. I preordered in 5.2022 and still do not have an order number.

February 8, 2023 at 9:26 am #94762

[email protected]
Participant

I pre-ordered on Sept. 18, 2021 and took delivery on Jan. 24, 2023…over 16 months wait!

July 15, 2023 at 5:33 pm #98543

jzriny12
Participant

My price from Merit was $2200 less 1500 Caddy dollars. I’m having an electrician do it for $500.

July 27, 2023 at 4:00 am #98719

Dr. Pretorius
Participant

I already have a charging station in my home (I currently drive a Chevy Bolt EV), so I plan to take advantage of the alternative offer of unlimited charging for two years at EVgo stations.

July 27, 2023 at 8:28 am #98722

jzriny12
Participant

I hired a local electrician and had a 50 amp plug put in for far less than the $2200 estimate from QMerit. I would have had to pay the $700 plus above the $1500 Cadillac credit. I ended up purchasing a Juice box 40.

September 6, 2023 at 9:47 pm #99512

Reddy
Participant

They bump up the price to go over $1500 of credit to squeeze money out of the customer. Our local electrician was ready to install the charger and the plug for $1500, QMerit got a quote for $3700 and another for $3250.

GM should give the credit of $1500 directly to the customer than to QMerit.

September 7, 2023 at 4:27 pm #99520

Danh
Participant

Agreed.. quote me for $3300 Qmerit. DONT waste time with Qmerit. Choose 2 years with evGo to make sure you like the Lyriq first. Gm tech/app miles behind Tesla.

September 8, 2023 at 10:37 am #99538

Reddy
Participant

How do we take these kinds of issues to GM or is there any one who listens to the Lyriq owners ?

There seems to be no place at GM to complain as I am being re-directed to EV Concierge.
Lyriq/EV concierge is literally of no use other than warn the Lyriq owners to loose that $1500 or go for 2 year evGo charging than taking any complaint.
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