Supply chain issues made it difficult to include every feature typically found in a Cadillac vehicle. One of the many Cadillac models subject to such constraints was the Cadillac CT5, as some units of the luxury sedan were assembled without the heated steering wheel feature, but now, Cadillac Society has learned that affected vehicles are eligible to have it retrofitted.
Units of the 2022 Cadillac CT5 that were assembled at the Lansing Grand River plant between December 6th, 2021 and March 7th, 2022 were built without the heated steering wheel due to supply chain issues. Affected units were denoted by the production code 00G on their window sticker. Now, owners of affected vehicles are eligible to have heated steering wheels retrofitted by their preferred dealer. This will entail removing the existing steering wheel and replacing it with a new one that has the heating feature. The program, which is tagged with N222371151, will remain in effect until May 31st, 2025.
The heated steering wheel (production code KI3) was optional on the base 2022 CT5 Luxury only as part of the Cold Weather Package (production code Y19). For the CT5 Premium Luxury and Sport, the heated steering wheel was included as part of the Platinum Package (production code PCJ), the Super Cruise 2 Package (production code WKA), the Cold Weather Package, or Climate Package (production code Y6F).
For the Cadillac CT5-V, the heated steering wheel could be obtained by opting for the Premium Package or Cold Weather Package. Meanwhile, the Cadillac CT5-V Blackwing featured the heated steering wheel as standard. The Blackwing model was unaffected by the constraints.
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Karrpilot
I had to wait a year for my Cadillac, then another year to get my heated steering wheel. Then the dealership tried to sell me an aftermarket warranty. Great customer service. NOT.