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Fix Released For Cadillac Lyriq Twisted A/C Hose Issue

Certain units of the 2023 and 2024 Cadillac Lyriq may present with a twisted air conditioning line. Cadillac has released a service update to correct the issue.

The problem: affected vehicles may have twisted air condition hoses, impeding normal operation of the vehicle’s air conditioning system. 

The fix: dealers will inspect the air conditioning hoses and reposition the hoses if necessary. This procedure will be performed at no cost to vehicle owners. 

Affected components: air conditioning hoses. 

Affected vehicles: 

  • 2023 Cadillac Lyriq
  • 2024 Cadillac Lyriq

Number of affected vehicles: Cadillac indicated that 396 units of the Cadillac Lyriq may have this condition, but it’s possible that only four units will end up needing repairs. 

Owners of affected units of the Lyriq will be contacted with instructions to create an appointment with their preferred dealer. To find out whether a particular vehicle is affected by this service update, owners may reach out to Cadillac directly using the contact information listed below. It’s important to note that because this is a service update and not a recall, it will expire at the end of the vehicle’s New Limited Vehicle Warranty period. 

Contact information: 

  • Customer satisfaction program number: N232413240
  • Cadillac customer service: 1-800-333-4223

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Alexandra Purcell

Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian.

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