Here to share my recent 2014 Cadillac SRX4 Cue system replacement experience. Vehicle has 45,000 miles. Cue system display started spider webbing at about 25,000 mi. and progressively got worse. Recently, the entire bottom half (the hidden compartment, seat warmers, on/off switch) just blacked out and stopped working. Time to get a new one. Dealer quoted $1500 for the part and service. Instead, I bought one here: https://issautomotive.com/ for $650 with coupon (request coupon before placing order). The dealership did the repair for $300 with the Cue system I purchased. ISS Automotive requires that you return the old unit, then they activate the warranty. Make sure you tell the dealership to put the old unit in the same box the new unit shipped in. ISS Automotive sends shipping label and drop off is at any UPS store. I’m in Southern California. Mark Christopher Cadillac had it installed same day. Can’t say I’m too happy about a $950 equipment malfunction on a vehicle with low miles, but at least it went smoothly.