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Yes on my order it lists “Touring Package” that is when I thought they had forgot my Driver Assist package.

Do you know the new name for the super cruise? Maybe it’s hiding in my order and I don’t recognize the name.

Thanks Jeff. I went ahead and moved forward with the build that will start process any day. I guess the Super Cruise is not an option at this point, so it was removed. And the Driver Assist has been renamed and is included in my build. I am bummed I wont receive the AKG 36 speakers, but I know I will still love the car.

If all goes well dealer said I should receive by the end of November. 🙂

Hi,

Ok, my dealer who I have been working with since April 2021. Just sent me my complete order detail in writing for my new 2022 (since my 2021 order was cancelled). They re-ordered my 2022 in August, and I had kept asking for my new order to make sure it was correct. They missed several items: AKG, Driver Assist, Super Cruise, and cargo sill.

Dealer is telling me that they can no longer make changes. I am so upset and don’t know what to do. Any advise would be helpful! I spoke with my dealer and wanted to speak to the GM, but of course went on vacation today. She said she will try to get a hold of them.

I reached out to Cadillac.com, and this was their response:

I have located your order and can see that your vehicle is at the Event Description 3000-Accepted by Production Control. I am unable to see any Target Production Weeks for orders with a status of 3000 right now. We expect each order to be assigned a Target Production Week once it reaches 3400-Broadcast. We recommend that you reach back out in 3 to 4 weeks for an update. It is unlikely that we will have any new information before then.

Amanda, these options are not on the factory order. I am not able to make changes and only dealers can make changes to the orders that they create. If they are stating that the system will not allow updates, then the only option would be for a new order.

Hi Jeff…Thanks for the update. I am crossing my fingers.

How is your build going? Any update for you? You ordered before I did.

Hi Jeff.

Pretty much was told cancelling 2021 orders and now ordering a 2022. They have no idea when it will arrive.

I started calling other dealerships to see if I can place an order however several are charging $10k over msrp. I guess it’s just the waiting game.

One near me is for sell… everything I ordered except it doesn’t have super cruise. Msrp $106k, dealer is asking $138k. I said that is crazy.

Jeff exciting your got an update! Did they give an ETA of arrival? Do you think it will arrive in 2021?

I am at 19 weeks…the waiting game is hard.

Hi, Amanda from San Diego!

I am so frustrated as well. I know the dealership is allocated so many orders, and based on my order number I was next. However, the dealer just notified me: “Just to give you more update on the situation, right now, any Sport trim ordered with Driver Assist Technology Package and Power retractable steps won’t be put in production due to the chip shortage.

We are hoping the situation will becomes better. I will keep following up on your order.”

Since this is my dream car, I don’t want to settle for less. I am willing to continue to wait. I don’t want it to be in the year 2023, and I receive a 2021 😉

I also asked if they knew what was going to happen with 2022 models and they Cadillac hasn’t released any information.