I have the same problem,and more I was putting things in my rear door and it started closing on my head if some guys hadn’t ran over to help me I think it would have cut off my head, they were pushing up with everything they had. My front floor board on passenger side has water in it everytime it rains. We replaced the thing in the back that was filled with water but didn’t stop it. I have a electrical shortage they is now cause the blinkers not to work, radio to go on and off, every light in on on the dashboard,and going up a hill I fill like I need to get out and push. In the last year I have replaced the battery twice. Yes I have contacted Cadillac and took it to dealership 2 in one year and 5 times in all. The woman came on my car a few months ago and said car was on fire, she stayed on the phone with me untill I got home. Everytime I take it to the dealership it cost me. Wake up Cadillac, SRX 2010 I am disabled and can’t afford to buy another car.