Headlight reimbursement? - Cadillac Society

This topic has 7 replies, 8 voices, and was last updated 2 years, 2 months ago by [email protected].

Viewing 6 posts - 1 through 6 (of 6 total)

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June 7, 2020 at 12:54 pm #76190

divequeen
Participant

Had headlights replaced as per Cadillac letter in March at dealership! Cost me $3,533!
Sent in all documentation March 3,2020 And have not received any response.
Will be contacting them soon!

June 9, 2020 at 2:09 pm #76203

EdDietrich
Participant

Same here Except for the cost. Mine was 1790.00 buck or so. The max back is 1600.00 like you waiting for me “refund”. I called in April to the Cadillac coustomer service was tolled check were to be issued starting in May but could take till 1st of July to get it…but don’t hold your breath. Please follow up on here if you find out anymore. Remember squeaky wheel gets the grease!. Good luck and best wishes!

October 2, 2020 at 9:23 pm #77209

[email protected]
Participant

my cost was only $710.00 for both headlamps replaced by my excellant mechanic and i sent in all documentation but i paid my mechanic cash so they refused to pay me !!!!!!!!!!!!!!!!!!!!!!! . also the third party has an d- rating with the better business bureau!! why would GMC use someone like this !!!!!!!!!!!!!!!!!

January 28, 2021 at 8:14 pm #79304

cynthiacarter1019
Participant

Just curious what state you live in ? I’m in Orange City, Florida and need help finding someone who can fix this problem at a reasonable price! Thanks
[email protected]

January 29, 2021 at 10:53 pm #79375

papax2
Participant

I have a 2016 SRX with headlight issue, dealer says, can’t help you. If you have ANY SRX, get rid of it. Told Dealer and Cadillac. I will never Buy another Cadillac of any model and will ensure the word of mouth goes along way. When you don’t cover SAFETY issues with your vehicles my family or friends will not be riding in a Cadillac.

January 31, 2022 at 5:41 am #86757

[email protected]
Participant

is Cadillac or GM helping customers with the headlight problems still i had one fixed two years ago and now my second one had to be replaced.
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