Headlight Recall

Following,… Just bought a 2015 SRX today. Will be checking with Cadillac to see if this car has already had the service done or not. The headlights seem to be strong and bright now. Some oxidation only at this point.

I visited Serra Cadillac in Traverse City MI on September 24, 2021.I was told that there is not a recall for the headlights. I also called Cadillac customer service. They verified that there is no recall. I have FILED A COMPLAINT to the National Highway Highway Traffic Safety Administration. A complaint may be filed at NHTSA.GOV. I encourage everyone that has this problem to do this. Finally I have written a letter to, GM Divisional Headquarters, PO Box 33169, Detroit MI 48232

inspection check yearly you have to pass smog you have to pass the light intensity issue result but wait there’s more buy a Toyota. I’m going to try installing a fog light kit ? Any ideas any brands out there anybody knows of let me know thank you

I tried with caddilac. They denied my claim. I just bought a set on eBay and installed them. Now I can see.

there is a lawsuit that was won and a paid recall and replacement for headlights on the SRX due to faulty performance of the headlights .. I have a 2011 .. I participated in the recall which you had to pay $5000 or so upfront and then submit to have a check repay you . of course they tried to NOT PAY .. and I had to have dealership get involved that I actually had the work done .. I submitted every receipt and all that i was supposed to send and they still LIED .. but I would think there is a way to participate in that recall .. you can research the lawsuit online .. it really sucks you have to pay upfront though .. that should not have been part of the of the judgement .. what do you do if you don’t have the $5000? or maybe it was closer to $6000 and that is a ridiculous amount of money for headlights — although they did put in a complete new assembly for both headlights — I will NEVER buy a Cadillac again .. it’s a piece of junk

See my cheap Fix for this at the end of my experience story. Just saw this post, so replying a little late. I got a letter from Cadillac saying they would pay me back, I think it was $1600 each. But When I went to the Cadillac dealer and showed them the letter they said the cost would be $3200 each. Total cost for both would be $6400.00 that I would have to pay for first, then they would reimburse me only $3200.00, so it would end up costing me $3200 after they pay me back, if they ever do?? What a scam.
*** For any one that wants to know how to fix this cheap: I just took the caps/cover (round caps used to access changing the bulb) off the back of the headlight assembly and keep them off, unless there is a lot of flooding on the streets from rain then I put them back on temporary. And there is no more condensation/ water. Driver side I remove the cover to fuse box to give a little extra room to get to the caps. The passenger side is more tricky, you have to take the cover off the air filter box (loosen the clamp to the large hose so you can take it off the filter box, and depending how good you are at it you might have to take the air filter box off, I think it’s one bolt holding it, but it’s difficult to put back, so I only take the cover off. You have to turn the caps to get them off, take a marker or something to scratch a line on the caps and the housing so if you need to put back it’s easier to line it up. Also use a screwdriver when I pull it off to help keep it from slipping and falling.

I wrote GM Cadillac about our DIM Headlights but never even received a response. Then I read about all the Complaints Owners are having and Still no response from GM. Apparently, the problem arose from the Halogen Light Bulbs running so HOT, it burned off the Cheap chrome-painted Coating behind the Bulb on the plastic housing. I tried replacing the bulbs with New Halogen bulbs, didn’t work!! I then replaced the bulbs with HID bulbs, didn’t work. I then replaced the bulbs with the all-new LED bulbs. Didn’t work!!! BECAUSE the Damage had already taken place. The Cheap Chrome Coating is gone. Now…..I thought about replacing the Complete Headlight Assembly with a New OEM Headlight but in a few months, I’ll have the same problem. Again!!! I hear someone makes a nice set of Aftermarket Headlighs but how would I know if the problem, which started with GM, is resolved. And….I understand in order to replace them, one has to remove the Front Grill, Bumper, Front Wheels, Engine, Transmission and Left Tailight. I found an Easier way to resolve this, we went to the LEXUS Dealership today and looking to trade in the SRX……for any amount!!!