- This topic has 24 replies, 10 voices, and was last updated 6 months, 1 week ago by drjmsrx.
March 30, 2021 at 12:01 pm #80824Sarah1511Participant
Hi, I ordered a 2021 White Premium Lux Escalade earlier this month. I am told delivery will be 4-6 months. So mid-late summer. I’m seeing more and more on the roads here in Houston. Wondering if production is picking up maybe… Has anyone else ordered one and taken delivery to give any example of how long theirs took? Thanks!March 31, 2021 at 11:50 am #80839bluehouse65Participant
Hi. I placed an order in October 2020. I was informed at that time that Super Cruise(which I requested) would not be available until the first quarter of 2021. The last communication from the dealer on 1/16/21 is as follows:
“Happy New Year, Sir!
Our first SuperCruise order was just accepted last week, so there’s progress. Your order is the second in line in our remaining sold order cue. The order ahead of yours isn’t a SuperCruise vehicle, so I would imagine that our next SuperCruise allocation will pull your order.
I’ll be sure to update you when the order takes. It does look like you’ll get your Escalade this model- year, while many won’t. I’ve never seen demand exceed supply like this in my 17 years in the car business, but we’ve also never had a vehicle to deliver on the level of this new Escalade.
Hope this helps.April 3, 2021 at 9:34 am #80989PeteinSCParticipant
Hi All. I just took delivery (March 31) of a Premium Lux Platinum with Super Cruise. I ordered in November 2020, but knew it would not start build until January 2021. In early January I checked on the status and was told it was being held-up because the chrome wheels were not available. I switched to the standard wheels and was fortunate to get a build date in early February. The vehicle built Feb 12, but then the weather disaster hit Texas. That delayed it for at least a week. There was then an issue with seat belt installation (caused a recall for orders already built) and a part quality issue. That held up shipping until 3/17 while the plant waited to get new parts. 3/17 the vehicle was released for shipping. It got on the train to South Carolina on March 18. It arrived in South Carolina on March 26. It was picked up by truck and delivered to the dealer on March 30. That’s the timeline I experienced. The usual disclaimers: Your mileage may vary, batteries not included, some assembly required!! HA HA!. Most important thing you can do is to continually check with the dealer. They can give you a pretty good status update since their system allows them to track orders in pretty good detail. They don’t really have any “power” to speed things up, but they can tell you what is happening and you can adjust your expectations accordingly. In a normal world, it should take 2-4 weeks to get it AFTER it is built. Hope all this helps…it WAS worth the wait!! Super Cruise is amazing for those who have ordered!April 3, 2021 at 9:45 am #80990PeteinSCParticipant
One more thought…another option you have is to use the Cadillac website to search “available” inventory. You may be able to find one you like that is either a) already built or b) in transit. You could then contact that dealer and see if they have sold it. If not, you could work with that dealer to buy it from them. You could also ask your dealer if they can work a “dealer trade” with that dealer. These are VERY hot models with a very low supply of stock since they are selling so quickly. In fact it is one of the hottest selling vehicles in the country right now so they are very hard to come by.April 30, 2021 at 6:51 am #81540
Ugg; ordered my premium luxury in early February and was just told that it will most likely not get built for some time due to the computer chip concern. If I am willing to eliminate some packages, I stand a chance. But, I decided not to do this. For anyone waiting to receive their 2021 escalade, hang in there as it may be a long ride.August 25, 2021 at 7:23 pm #82775
I ordered my 2021 sport esv in may 2021 the order just got accepted as a sport platinum on 8/3/21. Target production week is 8/30/21. I contacted Cadillac and they told me it can take 8-10 months. Can anyone share how long their target production week until delivery took?August 25, 2021 at 8:15 pm #82778
Hello; Jeff from Pittsburgh. From everything I have been reading and hearing from my dealer, once your order has been built, you can assume 4-5 weeks before you will receive it at your dealer. 8-10 months makes no sense, but for the sake of offering every time I speak with the Cadillac advisors I get conflicting information. I ordered mine in February and was told 12 weeks, but not just passed week 30. I hope it works out for you and good luck!August 25, 2021 at 8:46 pm #82780
Thanks! So you are still waiting since February?August 25, 2021 at 8:47 pm #82781
I wonder how long it takes to actually build itAugust 25, 2021 at 8:54 pm #82782
The 2022’s will be put into production very soon, so you should truly be in a good position to get it. I decided to place an order for a 2022 as I just gave up on my 2021; which I did on August 17th. I truly think you will get yours within the next 5-6 weeks. Good luck and for sure, you are fortunate to get this far as the process has been frustrating to say the least.August 25, 2021 at 10:45 pm #82784
Thank you! It has been a long process, took 9 wks just to get it accepted and they told me I couldn’t add black rims alone or with the onyx package, but I am more then happy with what I have and if I see it in 5-6 wks that would be amazing:)
Thanks for the hope and well wishes best of luck to you as well:)August 29, 2021 at 2:55 am #82802JBBParticipant
Ordered our diesel sport March 23rd and we are still waiting for the “3400 Status” which means it isn’t even in the queue to be built yet 👎 we are extremely disappointed because we were told by the dealer it would be delivered on July 26th, it is now August 28🤦🏼♂️ Every time I call the dealer they say “call back in 4 weeks”August 29, 2021 at 7:41 pm #82804Creeduser44Participant
Ordered a premium plat ESV with super cruise mid Jan. Being told the chip is what is causing delays. Last dealer response said more chips in two weeks. 🤞🏼.August 30, 2021 at 1:34 pm #82805
Jeff from Pittsburgh and also very frustrated with Cadillac right now. Ordered my premium luxury in early February and after +32 weeks of broken promises and excuses associated with the computer chips, I finally decided to place a new order for a 2022; which became available on August 16th. So, on August 18th my dealer calls and says that if I am willing to add super cruise, Cadillac will build my 2021. I think Cadillac has the computer chips but is using them as an excuse do to over-demand. To be honest, I am not sure if I will take the 2021 or not. By the time it arrives the 2022’s will already be in production. Good luck to everyone else.August 30, 2021 at 1:47 pm #82807Creeduser44Participant
Hey Jeff, i talked to mine today, and was told that they are likely going to roll my order over to the 2022 roll out that should happen in the next two months. Nothing about making mine a 2021, but just making it the 2022. Honestly what i ordered is the exact same thing, they would just call it a 22.
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