2023 Escalade video recorder - Cadillac Society

This topic has 7 replies, 6 voices, and was last updated 5 months, 3 weeks ago by HarisMo.

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February 20, 2023 at 1:38 pm #95038

Cadiblack
Participant

I ordered a 2023 Escalade and it came with the Video recorder. After buying a SD card for it, I can not get it to work. It keeps tell me that I need to insert a SD card. I checked the SD card on my other car and on my computer and it seems to be ok. Does anyone have any info on the Video Recorder. There is nothing in the manual or online. The dealership has not been able to help me and Cadillac’s customer service line couldn’t answer anything about it.

Thoughts?

March 4, 2023 at 4:17 pm #95556

Quinlan72
Participant

I also have a camera issue. My camera says SD Card Not Present. My SD Card is a SanDisk Extreme Pro 64 GB. I can find no help anywhere. Let me know if you find some answers. Thanks

March 13, 2023 at 2:14 am #95839

mistz
Participant

I have the fix. Read on… probably your same experiences!!

Just got my 2023 Escalade and was going NUTS. When my car was delivered, super savvy sales guy told me what to use and said the book was wrong. But, what he told me was (I think) just like the book: minimum 64GB FAT-EX, v30. So, I bought a big fat 256GB card for $27 and it wouldn’t work. Tried formatting it differently, tried partitioning it. No avail. I reached out to him (sales guy) and he said it would only take 32 GB Class 10 (not 64GB, not V30). Since this card was so cheap ($8) , I ordered one on Amazon. https://a.co/d/hov74z7

It worked!!! Right out the box, it worked. All those hours I wasted formatting a large card…waste of my time. Just print the manual correctly!!!! OR BETTER YET, include one with the car!!! It’s a few bucks for crying out loud.

April 13, 2023 at 3:28 am #96609

HelenFiorillo
Participant

Ok thanks, I will keep it in my mind.

December 7, 2023 at 4:55 am #101121

kelleyrinehart899@rediffmail.com
Participant

Same with my camera, when i put the card in the camera, it doesn’t show anything, what should I do?

December 7, 2023 at 11:24 am #101123

mistz
Participant

32 GB Class 10 is the only card that works.

NOT 64GB
NOT V30

June 30, 2024 at 8:33 am #106361

HarisMo
Participant

Hi everyone, who can help me with my registrar video? I can’t play them on my laptop and I have to convert RMVB files online for free.
Can you tell me if there is a possibility to choose the format in which the video from the recorder will be in, so that I don’t have to change it later?
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