Home ยป Service Update Released For Cadillac XT6 Body Panel Split

Service Update Released For Cadillac XT6 Body Panel Split

Service Update Released For Cadillac XT6 Body Panel Split

Cadillac has issued a Service Update for certain units of the 2023 Cadillac XT6 to address an issue with a potential split in the outer body panel. 

The problem: certain units of the 2023 model year Cadillac XT6 may have a split in the outer body panel above the left hand rear window. The split will likely occur in a recessed area of the sheet metal directly above the glass to body seal. 

The hazards: if there is a split in the outer body panel, it can allow moisture to accumulate. 

The fix: dealerships will inspect the outer body panel, and if necessary, remove the glass, weld and paint. The rear quarter panel will then be repaired. 

Affected components: 

  • Outer body panel
  • Left hand rear quarter panel window 

Affected vehicles: 2023 Cadillac XT6.

Number of affected vehicles: Cadillac has not indicated how many units of the XT6 may have been affected by this issue. 

Next steps: owners of an affected Cadillac XT6 will be contacted with instructions to make an appointment with a dealership to have the vehicle repaired. Additionally, owners can contact Cadillac directly with any questions using the information included below.

Contact information:

  • Service Update number: N222387720
  • Cadillac Customer Service: 1-800-333-4223

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Written by
Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian.

1 Comment

  1. Why would I leave you another meeting when you haven’t answered my first message !! I’m about to give up on Cadillac all together !


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