Cadillac has issued a Service Update for certain units of the 2023 Cadillac XT6 to address an issue with a potential split in the outer body panel.
The problem: certain units of the 2023 model year Cadillac XT6 may have a split in the outer body panel above the left hand rear window. The split will likely occur in a recessed area of the sheet metal directly above the glass to body seal.
The hazards: if there is a split in the outer body panel, it can allow moisture to accumulate.
The fix: dealerships will inspect the outer body panel, and if necessary, remove the glass, weld and paint. The rear quarter panel will then be repaired.
Affected components:
- Outer body panel
- Left hand rear quarter panel window
Affected vehicles: 2023 Cadillac XT6.
Number of affected vehicles: Cadillac has not indicated how many units of the XT6 may have been affected by this issue.
Next steps: owners of an affected Cadillac XT6 will be contacted with instructions to make an appointment with a dealership to have the vehicle repaired. Additionally, owners can contact Cadillac directly with any questions using the information included below.
Contact information:
- Service Update number: N222387720
- Cadillac Customer Service: 1-800-333-4223
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Shirley Curry
Why would I leave you another meeting when you haven’t answered my first message !! I’m about to give up on Cadillac all together !