Home » Cadillac CUE Class Action Lawsuit Allowed To Proceed

Cadillac CUE Class Action Lawsuit Allowed To Proceed

Cadillac CUE Class Action Lawsuit Allowed To Proceed

A class action lawsuit filed against Cadillac and its parent company, General Motors, regarding the Cadillac CUE system has been allowed to proceed. The judge overseeing the suit dismissed certain claims, but has allowed others to proceed. 

Originally filed in 2019, the lawsuit was filed against GM and Cadillac in the U.S. District Court for Southern California, by owners of 2013 through 2017 model year vehicles equipped with the Cadillac CUE infotainment system. The plaintiffs in the suit allege that cars outfitted with the CUE system have touchscreens that are prone delaminating and cracking, creating a spiderweb-like appearance on the screen, resulting in other issues.

Judge Linda Lopez, the judge responsible for overseeing this proceeding, has allowed plaintiffs to alter and re-file their lawsuit on three separate occasions. According to Car Complaints, this resulted in some of the claims against Cadillac and GM being dropped, including injunctive claims that would force GM to remove and replace the CUE systems with a suitable alternative product and perform a recall and repair on affected vehicles. The judge also dismissed a claim that would have prevented the automaker from selling or leasing Cadillac vehicles with the CUE system, dismissing further claims related to unjust enrichment. 

Despite dismissing some of the claims against Cadillac and GM, the judge said that the plaintiffs may attempt to compel the automaker to “reform its warranty to cover the injury alleged and to notify all Class Members that such a warranty has been reformed.” She also refused to dismiss an implied warranty of merchantability claim in accordance with California Commercial Code, section 2314.

As a reminder, the class action lawsuit encompasses the following vehicles: 

    • 2013-2017 Cadillac ATS
    • 2013-2017 Cadillac SRX
    • 2013-2017 Cadillac XTS
    • 2014-2017 Cadillac CTS
    • 2014-2017 Cadillac ELR
    • 2017-2017 Cadillac Escalade

Cadillac Society will provide more information regarding this class-action lawsuit as it becomes available. Until then, subscribe to Cadillac Society for ongoing Cadillac news coverage.

Written by
Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian.


  1. I cannot believe this judge!!! There are too many controls in that CUE screen.

  2. Why come Cadillac don’t pay for your Cue or replace it free

  3. cue system cracked/ spidered this will be the third cue screen had it checked dealer wants 1600.00 dollars to replace had I known this SUV had these problems never would had bought it owned a mercedes benz before this I cannot continue to replace this when Cadillac knew this was defective replacement should be free 2014 SRX less than 50,00 miles


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