Home » Cadillac CUE Lawsuit Partly Dismissed

Cadillac CUE Lawsuit Partly Dismissed

Cadillac CUE Lawsuit Partly Dismissed

As we’ve covered more than once, issues with the Cadillac CUE infotainment screen have prompted a number of lawsuits against Cadillac’s parent company, General Motors. Now, it’s been revealed that multiple claims in one of the lawsuits have been dismissed.

The lawsuit in questionGoldstein, et al., v. General Motors LLC – was filed in the U.S. District Court for the Southern District of California last year, alleging that the Cadillac CUE infotainment screen cracks, delaminates, and takes on a “spider web” appearance, resulting in an inoperable screen. The lawsuit alleges that the defects can result from mechanical or thermal stress.

According to a recent report from CarComplaints.com, the automaker argued that the court lacks personal jurisdiction over General Motors for non-California plaintiffs, but personal jurisdiction must exist for each claim against GM.

The automaker pointed out that the plaintiffs don’t allege the vehicles were produced, sold, or driven in California. The judge overseeing the case agreed to dismiss claims from plaintiffs outside of California.

GM also argued that the Magnuson-Moss Warranty Act claims in the suit should be dismissed, as maintenance of a class action under the act requires at least 100 plaintiffs, while the lawsuit names just 29 separate plaintiffs. The judge agreed and dismissed the Magnuson-Moss Warranty claims as well.

What’s more, GM argued that the plaintiffs did not allege they experienced the defect during the warranty period, and that the vehicles were not presented for repairs to dealers, and thus the breach of express warranty claims should be dismissed. The judge granted the motion.

The end result was that the judge overseeing this particular Cadillac CUE case dismissed all claims against GM, outside of a warranty claim made by one plaintiff, and claims of unjust enrichment for all California plaintiffs to the extent they are premised on California law.

To note, the Cadillac CUE class action lawsuit included the following vehicles:

  • 2013 – 2017 Cadillac ATS
  • 2013 – 2017 Cadillac SRX
  • 2013 – 2017 Cadillac XTS
  • 2014 – 2017 Cadillac CTS
  • 2014 – 2017 Cadillac ELR
  • 2014 – 2017 Cadillac Escalade

Subscribe to Cadillac Society for ongoing Cadillac news coverage.

Written by
Jonathan is an automotive journalist based out of Southern California. He loves anything and everything on four wheels.


  1. Way to take care of your customers!

  2. Yeah I just found about my 2015 XTS piece of shit cue $1400.00 cost/ spider cracks in it

  3. I can’t see at night my Cadillac SrX 2014 has defective headlights. I asked the dealer who said I should get reimbursed by Cadillac after I get them replaced. Is this something that is true because everything I read says no it’s not true they won’t cover the defect even though there was a class action law suite filed in California

  4. Replaced my touch screen with a new one purchased from Amazon for less than $40.

    • How hard was it to replace and is it working well ?

  5. They said they mailed out a letter to me on May 4 2019 about the faulty headlights. I take my Cadillac into the dealership for everything. My car has the headlight defect. You can not see at night or if it is raining. My am trying to get a refund for this and have not heard back yet from GM. Took the car in and had it done first week of December. Still waiting to hear and wondering what are my options. Who can get this expedited? Ty.

  6. How can I add my name to the list of unsatisfied customers? Will never buy another Cadillac if this is the way they treat customers.


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Lost Password

Please enter your username or email address. You will receive a link to create a new password via email.

Sign Up