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challengerrtored@att.netParticipant
The first dealership I contacted and conversed with for about 6 or more months, never mention cost/charges above MSRP; however on the day orders were opened, Cadillac hit its customers with a $3k price increase (with no reason/explanation). Then when the dealership I was working with called me to confirm my order; they informed me they were charging an additional $10K. Between the two “switch and bait” tactics by Cadillac and Kevin Whitaker Cadillac in Greenville, SC a rip off totaling $16k was in play. I refused the dealer’s switch and bait and found a dealership who was honest and said they would not do such to their customers. I went with this dealership.
Since GM/Cadillac has not lived up to their delivery dates and will not communicate with its customers. I cancelled one of the two Lyriqs I ordered. I’m replacing the AWD Lyriq with a Tesla Model Y AWD and will be getting a $7,500 tax credit in addition to Tesla’s drastic $13k price reduction on the Model Y. I’m aware of others who have cancelled or will be cancelling their Lyriq orders and getting a 2023 Model Y. GM/Cadillac should have seen this coming.
challengerrtored@att.netParticipantGM/Cadillac has shown no concern for their customers who have ordered a Lyriq. One of the most important tools for good customer trust and relations is honesty and transparency. GM and Cadillac have failed on both fronts.
challengerrtored@att.netParticipantWhen will non-debut deliveries be gin?
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