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Lyriq production and order process

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  • #89130

    See below excerpt from Cadillac Society’s article today.

    “Cadillac’s first battery electric vehicle is the 2023 Cadillac Lyriq, which recently entered production at the Spring Hill assembly plant in Tennessee. Once the Debut Edition lands, order books for subsequent units will open on May 19th, allowing customers to begin ordering new units of the Lyriq directly through a Cadillac dealer instead of going through a lengthy reservation process.”

    I am just wondering if Lyriq buyers will be treated any differently than those waiting for a Blackwing? Now I am in my 7th month where I ordered a car, and was given an order #, which has sat at 1100 status for the entire time. 1100 means ordered by dealer, but not officially accepted by GM at this time. The absolute inability or unwillingness of GM to provide customers more information is mind boggling. I just wonder who in the executive suite thinks this is the best they can do? Also, dealers leaving these cars on their websites after the car is sold is completely disingenuous. I have called dealers all over the country, and the answer is, “no we do not have it, but we have CT5s available.” Of course, that is a logical alternative for someone who wanted a manual transmission 668 horsepower car.


    Hope you receive your order soon!

    [email protected]

    GM/Cadillac has shown no concern for their customers who have ordered a Lyriq. One of the most important tools for good customer trust and relations is honesty and transparency. GM and Cadillac have failed on both fronts.

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