Waiting for parts for my 2022 XT4

Just got my chips installed for my seats.Still waiting for heated steering wheel

I have been waiting almost one year from the purchase of my new vehicle. Funny thing, when I test drove and agreed to purchase, this wasnt mentioned to me from the dealer, and then at POS, you know, after the deal was done and they had my money, I get “oh by the way – did anyone tell you….” too late. I rec’d a promise of install/retrofit by “summer” I recevied a letter from Cadillac assuring same, “retrofit” asap. I am beyond frustrated that this is not complete. Cadillac is non-responsive, and Im wondering, is it time for lawsuit? I mean how can the new vehicles have these features and we remain in “wait and see” mode, with no communication and no follow up – just broken promises. If I had known this at Point of Purchase, I wouldn’t have bought the vehicle, thats 100% honesty.

Been waiting since June of last year for the chips to operate the heated steering wheel and seats. Called GM and they assured me the dealership had a list and I’m on it. Called the dealership (again) and they said they do indeed have a list, but just don’t have the inventory. I’m thinking either they get this fixed or compensate me — or. maybe get it fixed AND compensate me for the inconvenience.