Delivery Time 2021

Hi All. I just took delivery (March 31) of a Premium Lux Platinum with Super Cruise. I ordered in November 2020, but knew it would not start build until January 2021. In early January I checked on the status and was told it was being held-up because the chrome wheels were not available. I switched to the standard wheels and was fortunate to get a build date in early February. The vehicle built Feb 12, but then the weather disaster hit Texas. That delayed it for at least a week. There was then an issue with seat belt installation (caused a recall for orders already built) and a part quality issue. That held up shipping until 3/17 while the plant waited to get new parts. 3/17 the vehicle was released for shipping. It got on the train to South Carolina on March 18. It arrived in South Carolina on March 26. It was picked up by truck and delivered to the dealer on March 30. That’s the timeline I experienced. The usual disclaimers: Your mileage may vary, batteries not included, some assembly required!! HA HA!. Most important thing you can do is to continually check with the dealer. They can give you a pretty good status update since their system allows them to track orders in pretty good detail. They don’t really have any “power” to speed things up, but they can tell you what is happening and you can adjust your expectations accordingly. In a normal world, it should take 2-4 weeks to get it AFTER it is built. Hope all this helps…it WAS worth the wait!! Super Cruise is amazing for those who have ordered!

Ugg; ordered my premium luxury in early February and was just told that it will most likely not get built for some time due to the computer chip concern. If I am willing to eliminate some packages, I stand a chance. But, I decided not to do this. For anyone waiting to receive their 2021 escalade, hang in there as it may be a long ride.

Hello; Jeff from Pittsburgh. From everything I have been reading and hearing from my dealer, once your order has been built, you can assume 4-5 weeks before you will receive it at your dealer. 8-10 months makes no sense, but for the sake of offering every time I speak with the Cadillac advisors I get conflicting information. I ordered mine in February and was told 12 weeks, but not just passed week 30. I hope it works out for you and good luck!

I wonder how long it takes to actually build it

Thank you! It has been a long process, took 9 wks just to get it accepted and they told me I couldn’t add black rims alone or with the onyx package, but I am more then happy with what I have and if I see it in 5-6 wks that would be amazing:)
Thanks for the hope and well wishes best of luck to you as well:)

Ordered a premium plat ESV with super cruise mid Jan. Being told the chip is what is causing delays. Last dealer response said more chips in two weeks. 🤞🏼.

Hey Jeff, i talked to mine today, and was told that they are likely going to roll my order over to the 2022 roll out that should happen in the next two months. Nothing about making mine a 2021, but just making it the 2022. Honestly what i ordered is the exact same thing, they would just call it a 22.