Cadillac parent, General Motors, has issued a recall for certain units of the 2024 Cadillac XT4, which may have an issue with their owner’s manuals.
The problem: affected vehicles may have a condition where they fail to conform to certain owner’s manual content requirements of the Federal / Canada Motor Vehicle Safety Standards (F/CMVSS), including S12 of FMVSS No. 225, which refers to “Child restraint anchorage systems” and including section 22 of CMVSS No. 210.2, which refers to “Lower Universal Anchorage Systems for Restraint Systems and Booster Seats.”
The hazards: if this condition were to occur, owners may be confused about the safe use and operation of their vehicle, thus increasing the risk of injury in the event of a crash.
The fix: a dealership technician will inspect affected vehicles and, if necessary, replace the owner’s manual, free of charge to 2024 Cadillac XT4 owners. This service is expected to take less than 30 minutes to perform.
Affected components: owner’s manual.
Affected vehicles: 2024 Cadillac XT4.
Number of affected vehicles: this recall involves six units of the 2024 Cadillac XT4. Note that it also includes 16 examples of the 2024 Chevy Malibu, meaning 22 vehicles in total are included in this recall.
Next steps: Cadillac will notify owners of affected vehicles via letter by September 16th, 2024, with instructions to make an appointment with their preferred dealer. Any owners who are unsure whether or not their vehicle is affected by this recall can visit my.gm.com/recalls and type in their vehicle’s VIN to see any open recalls or other actions that may be active on it. Owners can also reach out to Cadillac directly or the the National Highway Traffic Safety Administration (NHTSA) with any questions or concerns they may have using the recall number and contact information included below.
Contacts:
- Recall number: N242454040
- Cadillac Customer Service: 1-800-458-8006
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