Cadillac parent company, General Motors, has issued a recall for certain units of the Cadillac XT5 and Cadillac XT6 to address an issue with the vehicles’ instrument panels.
The problem: a defect in the instrument cluster software can cause the display located in the center portion of the instrument panel to turn off unexpectedly, and indicator lights located in the vehicle’s instrument panel for the activation of turn signals, hazard warning flashers and high-beam headlights may fail to illuminate as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, “Controls and Displays” and 108, “Lamps, Reflective Devices, and Associated Equipment.”
The hazards: if the instrument cluster lights fail to illuminate, drivers may not be made aware that turn signals, hazard warning flashers, or high-beam headlights are on or remain unintentionally activated, potentially confusing or distracting pedestrians and other vehicles on the road, thereby increasing the risk of a crash.
The fix: a dealership technician will update the vehicle instrument panel software in affected units of the Cadillac XT5 and XT6, free of charge to vehicle owners.
Affected vehicles:
- 2023 Cadillac XT5
- 2024 Cadillac XT5
- 2025 Cadillac XT5
- 2024 Cadillac XT6
- 2025 Cadillac XT6
Number of affected vehicles:
- 4,305 units of the XT5
- 2,441 units of the XT6
Next steps: Cadillac will notify owners of affected units of the Cadillac XT5 and XT6 about this recall via mail, with letters being sent out beginning on August 5th, 2024. Vehicle owners can visit my.cadillac.com/recalls and input their vehicle’s VIN. Additionally, owners may reach out to Cadillac directly using the information included below to address any questions or concerns.
Contacts:
- Recall number: N242447940
- NTHSA campaign number: 24V459000
- Cadillac Customer Service: 1-800-333-4223
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
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