Cadillac has issued a new Customer Satisfaction Program (CSP) to address a problem with certain units of the 2023 Cadillac Escalade and 2023 Cadillac Escalade ESV, which may need to have an engine replacement performed.
Tagged with No. N232413430, this CSP applies to units of the 2023 Escalade that feature the naturally aspirated 6.2L V8 engine (production code L87), which is the standard option for the luxury SUV. This engine may have oversized lifter bores, which could in turn cause irreparable engine damage. As such, vehicles found to have this issue will undergo a full engine replacement.
It’s important to note that this is a Customer Satisfaction Program, not a recall, and it does not apply to units of the Escalade with the optional turbodiesel 3.0L I6 engine (production code LM2). It also excludes the high-performance Escalade-V, which features the supercharged 6.2L V8 gasoline engine (production code LT4).
The luxury marque did not disclose the amount of 2023 Cadillac Escalade units equipped with the 6.2L V8 engine that might have oversized lifter bores and the consequent risk of engine failure. It’s also worth noting that certain units of other models produced by Cadillac parent, General Motors, may experience the same issue, meaning they will also need new engines. These models include the 2023 Chevy Silverado 1500, 2023 Chevy Tahoe, 2023 Chevy Suburban, 2023 GMC Sierra 1500, and 2023 GMC Yukon.
As a reminder, the naturally aspirated 6.2L V8 engine is rated at rated at 420 horsepower and 460 pound-feet of torque, and is standard in the Luxury, Premium Luxury, Premium Luxury Platinum, Sport and Sport Platinum trims of the 2023 Cadillac Escalade and extended-length Cadillac Escalade ESV. The engine is assembled at the GM Tonawanda plant in New York.
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