News

Recall Issued For Improperly Secured Windshield In Cadillac XT5, XT6

Cadillac has issued a recall for certain units of the 2024 Cadillac XT5 and Cadillac XT6 luxury crossovers due to a problem with the windshield adhesive. 

The problem: in affected vehicles, the windshield may not have been assembled with the proper urethane sealant required to bond the windshield to the vehicle body. 

The hazards: if the windshield is not properly bonded, there is an increased risk of injury to occupants in the event of a crash. 

The fix: a dealership technician will inspect the windshield of the Cadillac XT5 and XT6 and will properly apply primer and urethane if necessary. If the windshield is damaged, it will be replaced. This procedure will be performed at no cost to vehicle owners. 

Affected vehicles:

  • 2024 Cadillac XT5
  • 2024 Cadillac XT6

Number of affected vehicles:

  • Eight units of the Cadillac XT5
  • Nine units of the Cadillac XT6

Next steps: Cadillac will contact owners of affected vehicles with further instructions. Affected units that are still in dealer inventory will be held and not delivered to customers, dealer traded, or used for demonstration purposes until the windshield repair has been performed. 

Owners may also reach out using the contact information below for more information or to address any questions they may have.

Contacts:

  • Recall number: N23419690
  • Cadillac Customer Service: 1-800-333-4223

Subscribe to Cadillac Society for the latest Cadillac XT5 newsCadillac XT6 newsCadillac recall news, and around-the-clock Cadillac news coverage. We also invite you to join the latest discussions in our Cadillac forums, including Cadillac XT5 forum and Cadillac XT6 forum.

Alexandra Purcell

Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian.

Share
Published by

Recent Posts

New Deep Sea Metallic Color In The 2025 Cadillac Escalade: First Look

One of four new colors for the 2025 model year.

1 day ago

Updated 2025 Cadillac XT6 Launches In China

And it now represents the best value in its segment.

1 week ago

Check Out All The 2025 Cadillac Escalade IQ Wheels

24-inch rollers on deck.

1 week ago

Cadillac Escalade Buyers Are Actually Quite Young

And they're getting younger.

2 weeks ago

Is This Our First Glimpse Of A Refreshed Cadillac CT4?

A curious sighting from a video of the Cadillac design studio.

2 weeks ago