Cadillac’s parent company, General Motors, has issued a customer satisfaction campaign for certain units of the 2023 Cadillac CT4 to address an issue with the side blind zone assist mirrors.
The problem: certain units of the 2023 Cadillac CT4 were built with the incorrect side blind zone assist mirror.
The hazards: an incorrect side blind zone assist mirror could reduce visibility of objects behind the vehicle, thereby increasing the risk of a crash.
The fix: a Cadillac dealer will replace both outside rearview mirrors. This procedure will be performed at no cost to vehicle owners.
Affected components: outside rearview mirrors, outside rearview mirror housings.
Affected vehicles: 2023 Cadillac CT4.
Number of affected vehicles: Cadillac did not indicate how many units of the CT4 luxury sedan may be affected by this condition.
Next steps: Cadillac will contact owners of affected units of the Cadillac CT4 with instructions to make an appointment with their preferred dealer. To find out whether a particular CT4 may have this condition, owners can visit my.cadillac.com/recalls and input their vehicle’s VIN. Additionally, owners may reach out to Cadillac directly using the information included below to address any questions or concerns.
It’s important to note that since this is a customer satisfaction campaign, not a recall, it will expire at the end of the vehicle’s limited warranty period.
Contact information:
Subscribe to Cadillac Society for the latest Cadillac CT4 news, Cadillac recall news, and around-the-clock Cadillac news coverage. We also invite you to join the latest discussions in our Cadillac forums and Cadillac CT4 forum.
We're not aware of any plans to bring the updated XT6 to North America.
Or, as we like to call it, the Precise Monster.
Slotting between the Lyriq and Escalade IQ.
A surprising about-face for the luxury marque and its parent, GM.
Someone has taken home a piece of automotive racing history.
Two features that set the V's steering wheel apart.
