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Cadillac XT5 Recalled Over Rearview Camera Issues

Cadillac’s parent company, General Motors, has issued a recall for certain units of the 2020 and 2021 Cadillac XT5 luxury crossover over an issue related to the rearview camera. 

The problem: affected units of the Cadillac XT5 may have a rearview camera coaxial cable whose connectors were not properly crimped, causing the rearview camera to fail or function intermittently. 

The hazards: if the rearview camera is not functioning properly, the risk of experiencing a rear collision is increased. 

The fix: a dealership technician will replace the rearview camera coaxial cables. This service will be performed at no charge to the vehicle owner. 

Affected vehicles: 

  • 2020 Cadillac XT5
  • 2021 Cadillac XT5

Number of affected vehicles:  Cadillac has not indicated exactly how many units of the 2020 and 2021 Cadillac XT5 may be affected by this condition. It’s important to note that this issue may also affect certain units of the 2020 and 2021 Cadillac XT6

Next steps: Cadillac began mailing notification letters to owners of affected units of the 2020 and 2021 Cadillac XT5 about this recall on November 8th, 2022. Vehicle owners can visit my.cadillac.com/recalls and input their vehicle’s VIN. Additionally, owners may reach out to Cadillac or the National Traffic Highway Safety Administration (NTHSA) directly using the information included below to address any questions or concerns.

Contacts:

  • Recall number: N222378380
  • NTHSA campaign number: 22V709000
  • Cadillac Customer Service: 1-800-333-4223
  • NHTSA Toll Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153

Subscribe to Cadillac Society for the latest Cadillac XT5 news, Cadillac recall news, and around-the-clock Cadillac news coverage. We also invite you to join the latest discussions in our Cadillac forums, including our Cadillac XT5 forum

Alexandra Purcell

Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian.

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