Unfortunately I bought a 2013 Cadillac SRX in 2018. Everything worked great, no issue.
Then about a year ago or so low beam headlights stopped work. I was told my dealer & mechanics $1700 to fix it. I no longer drive the car when it starts getting dark, because with job loss (no unemployment) I don’t have $1700 nor am I able to borrow this money! This is crazy to own this nice car but have to make sure I’m not ever caught out after dark. My touch screen also stopped working & white streaks like scratch marks on the inside cover of the screen appeared. I’m at my wits end & feel this was the worst car buying experience I’ve ever done. If Cadillac knows there is a problem, they should pay it outright! I got the recall letter but Cadillac wouldn’t pay the dealership directly!! Why not? Sure would make it easier & I might be able to tell others good things about owning a Cadillac. Instead they definitely have lost a customer forever!! Can’t wait to get rid of this car, owe just two more years! Anyone want to buy it? It sure is pretty!😊 Accident free since I bought it!
