Printed Owner Manual - Cadillac Society

This topic has 3 replies, 4 voices, and was last updated 2 months ago by CaddyMike.

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May 21, 2024 at 3:02 pm #104165

cmlovings
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Has anyone but me notice that Cadillac does not supply a printed Owner Manual with the car? In over 50 years of purchasing cars, this is the first time I have not received an owner manual.

Owners who want a manual, must pay $55 to order a paper manual from Cadillac. A manual is available at no charge in pdf format. I think this is pretty shabby
treatment from GM’s premier brand. Particularly, since it is referenced several times in the two printer manuals they do supply.

May 21, 2024 at 8:06 pm #104192

SpockSail
Participant

While waiting for my original May 2022 order, I found the owner’s manual online. It was helpful to read the relevant parts over several times so when we got a car (one of a dealer’s lot) the “where is that control” issue was much less.

An electronic manual made sense when the Lyriq was just released so small items could be updated easily. However, I have not seen any changes, so now I have come to believe that Cadillac is just being cheap.

If I were to buy an GM car again, I would make the dealer throw in a paper manual to close the deal.

May 23, 2024 at 2:59 pm #104231

Marty
Participant

I feel the same and I bought the Manual. GM thinks since you can look it up online thats all they need to do. A Printed manual is important when there is a problem on the road when a quick reference is needed.What have they done to a once great Amereican company?

October 18, 2024 at 12:45 pm #109929

CaddyMike
Participant

I also miss the vinyl pouch that manuals came with in every Cadillac I have had since the ’94 DeVille. It is where I kept the registration and insurance card. I guess those should be on my phone now too.
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