2022 Escalade ordered, time to get accepted by GM?

I ordered my 2022 diesel Escalade esv in august of 2021 thru the dealer we always go thru. At that time we were told December of 2021 or march of 2022. In April of 2022 we were updated with an eta of a year to a year and a half. I just don’t understand the delay!

You are not alone. I ordered my 2021 in February of 2021 and had it pushed to a 2022, which I received in May of 2022. I can only tell you it is worth the wait. Unfortunately, Cadillac often puts restraints on certain options that are not available at that point in time. I could have received my sooner if I was willing to remove some options, but I choose to stay the coarse and eventually got what I wanted. I good friend also ordered a 2021 in May of 2021. It eventually got pushed to a 2022 and then just to a 2023. But, Cadillac just accepted her order and she will most likely get it next month. Again, hang in there!

My neighbor owns the Cadillac dealership and I know he would say what is happening to you is wrong. Back in 2021 they issued my order to GM, but it was not accepted for about 38 weeks. I immediately got the order number from my dealer and was able to follow everything on my own. There is no reason for your dealer not to submit your order with all the options you want. If he does not do this, you will never stand a chance of getting it. I will demand your money back and go to another Cadillac dealer. Truly they are doing you wrong.

If you have the order number, your order has been submitted. I agree with you that the cadillac visual message support site is very bad. All I was able to do was share my oder number and was told for 38 weeks that the order has been submitted my your dealer, but not accepted by GM. It was at week 38 when I finally got the message that the order has been accepted by GM. From that point, the site was good as I could follow many steps: Production will begin within 2 weeks / your vehicle has been produced / quality control / preparing to ship and finally your vehicle has shipped. Eventually your order will get accepted, but your dealer has to keep checking as he gets allocations (order windows) from Cadillac. Twice a month your dealers gets these order windows and if he sees that your vehicle can officially be order with the options you want, he must place the firm order. If he sees that GM has some restrictions on some options, that is most likely why he did not officially order it yet. It is truly hit and miss and he must keep checking. Sooner or later what will want will get cleared for that official order. Like I said, I refused to remove options and I had to wait about 40 weeks to get mine. My friend ordered even more options than me and her order was just officially accepted. In her case, it took almost 2 years before GM removed the restrictions so the dealer could order exactly what she wanted. Unfortunately there is not much you can do, but wait. My neighbor told me which days his allocations opened up and would call me to confirm what is possible. Eventually he confirmed that he was able to order everything I wanted.

Mine was held up over super cruise and the performance package. Eventually the restrictions got cleared and I got everything. My friends was held up over the radiant package and some other things, but the restrictions were lifted and she will get it. I would just stay in contact with your dealer and see if he is willing to discuss his allocations and what restrictions are in place. Unfortunately, the restrictions come and go and it is beyond his control. Good luck.

Hi Everybody!

Please share with me how to send my built order to Cadillac? I went to meet some dealers in Southern California but all of them refused it . They did not want to receive new order .