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XT5 hatch will not open with foot gesture

This topic contains 2 replies, has 3 voices, and was last updated by  R W HOWEN 7 hours, 15 minutes ago.

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  • Author
    Posts
  • #3239

    Marland
    Participant

    I have tried and tried to open the rear hatch on my XT5 by waving my foot under the left rear corner, but to no avail. Anyone else having this problem?

    #3851

    Alex Luft
    Keymaster

    Hi @Marland and welcome to the Cadillac Society forum.

    Have you checked the setting in your XT5 that liftgate mode is set to on?

    You can check this via a rotary setting on the bottom of the driver-side door. It has these 3 settings:
    – Max
    – 3/4
    – Off

    Let me know 🙂

    #6208

    R W HOWEN
    Participant

    I drive a 2017 XT5 FWD Premium with 15K miles on the odometer. I have been noticing a distinct clunking sound (not the transmission) when, after initial acceleration, I let off the gas due to traffic conditions. I equate the noise to an auto with a bad universal joint. I have complained to my local dealer and got the rote answer of not being able to duplicate the problem. In fact, Cadillac has even issued a bulletin regarding the noise and calling it “normal”. Hardly what I would expect from a luxury automobile maker but I guess it is still a GM product with GM management. I have submitted this same question to Consumer Reports and they indicated they would look into it and possibly discuss the situation on their YouTube channel. I find it unfortunate that Cadillac won’t step up and resolve the issue…especially when they rank so low on the Consumer Reports reliability ratings.
    Anyone else having this problem?

Viewing 3 posts - 1 through 3 (of 3 total)

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