According to the dealer on March 15th, the VIN is no longer visible to him on the portal, and the vehicle is still listed as “on hold.” I spoke with the salesman who could not tell me anything more and was going to reach out to the regional manager. It is shameful the way Cadillac and GM treat both customers and dealers by not providing information.
After pre-ordering the car in June 22 and having the vehicle built in October 2023, it has been sitting in a parking lot with no explanation since then. Given the uncertainty with this particular Lyriq, I decided to look around. I configured another Lyriq on the caddy site (same spec) and was contacted by another dealer.
I originally ordered an Opulent Lux 3 but ended up purchasing a Sport 3 with EVERYTHING I wanted in it, plus more. From start to finish it was 21.5 months from pre-order to drive off the lot, HOW CRAZY IS THAT?!?!?!
The utter contempt on the part of GM and Cadillac for both its customers and dealers is mindboggling. Here’s hoping KARMA bites GM, Cadillac and Mary B in the A$% in a BIG WAY.
