Headlamp recall - Cadillac Society

This topic has 4 replies, 5 voices, and was last updated 1 week, 6 days ago by [email protected].

Viewing 5 posts - 1 through 5 (of 5 total)

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June 4, 2020 at 5:03 pm #76180

TamelaCorp
Participant

My headlamps have been dim on my SRX for some time now. I had them both replaced, and they went dim again. I got a letter in the mail about the recall, but misplaced it, and now you can barely see my lights at night.

June 9, 2020 at 2:11 pm #76204

EdDietrich
Participant

Your local dealer should be able to help you.

June 10, 2020 at 1:44 pm #76212

bmalo
Participant

Will local dealers replace these headlamps for no charge?

July 21, 2020 at 8:56 am #76549

ccblackman
Participant

Oh Wow live in Houston, Texas NEVER got letter regarding recall Is this only for Detroit residence? I’ve been waiting for 3yrs for a response to recall. Would love to get my car repaired.

November 20, 2020 at 1:19 pm #78014

[email protected]
Participant

I just spent two weeks trying to determine if I would be reimbursed and the answer was NO. They stated they were not paying for any repairs after June 30, 2020. It was horrible dealing with a third party call center where I spoke to pothead Juan who said they were no longer handling the matter so then I got to speak to the Cadillac call center in the Phillipines where language was a barrier.
I got the letter on February 26th and it said it had to be completed by the end of May. It is a reimbursement program not a recall. I don’t know why it isn’t a recall. They didn’t have parts and NJ was in pandemic lockdown by the governor. The dealership said the cost will be about $1450.00. My first and last Caddy. GM replacement parts are $666.62 each plus labor. I am looking at CAPA replacements with RockAuto for about $587 for both +tx and shipping, then install. I miss Oldsmobile.
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