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XTS Cue System Lockup

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #76895
    rkaiser423
    Participant

    I have a 2016 XTS and the Cue System screen keeps locking up. Avise please.

    #76915
    [email protected]
    Participant

    Same with my 2014 XTS cue system locked up a couple of years ago I will never buy another Cadillac. Took it to dealer wanted $1,600.00 for a complete cue system replacement. When only the digitizer is bad. Which is less than 100.00 actually you can buy one on Amazon for $69.00.

    #76916
    rkaiser423
    Participant

    Thanks Rick. Can you give me anymore info on buying the part on Amazon / or anywhere? Appreciate your help!

    #76941
    [email protected]
    Participant

    Go to Amazon search digitizer for 2014 Cadillac. You will find them from 37.99 up to 179.99

    #76942
    rkaiser423
    Participant

    Thanks Rick. I’ll check it out. It seems that turning the radio off for 30-60 seconds allows it to reboot – but it doesn’t seem to last. Also there is a “fix” or two on YouTube which seems to give a temporary reboot. https://www.youtube.com/results?search_query=cadillac+cue+reset

    #76962
    rkaiser423
    Participant

    I have a local dealer that said GM will replace the screen for free because it is a known flaw. He will charge for install – about $230.

    #77063
    DRM15
    Participant

    Hi rkaiser423, are you saying you know of a local dealer or are you saying all local dealers will do the repair? May I ask which dealer are you referring to? Thanks

    #77076
    tony5
    Participant

    My dlr replaced for $105. Plus taxm

    #77077
    rkaiser423
    Participant

    Crestmont Cadillac in Beachwood, OH

Viewing 9 posts - 1 through 9 (of 9 total)
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